기라솔 스위트

Absolutely Terrible Experience — Would Not Recommend This was one of the worst hotel experiences we have ever had. From the moment we arrived, everything was disappointing. The front desk staff was not welcoming or helpful. The people working at the hotel, including the room service staff, looked exhausted, overwhelmed, and unhappy to be there. The overall customer service was extremely poor. The condition of the hotel was just as bad. The main entrance door was broken, and the balcony door was so difficult to open that we had to force it as if we were opening a security door. The air conditioning barely worked. We had to set it extremely low just to feel a little bit of cool air, while the entire building was extremely hot. There were several fans in the room, which honestly made us wonder if they were there because the air conditioning system simply does not work properly. The Wi-Fi was absolutely horrible. The signal was so weak that we could barely use our phones inside the hotel. We actually had to leave the hotel just to get a decent signal. The room itself was dirty, poorly cleaned, old, worn out, and in terrible condition. There were three beds squeezed into such a small space that there was barely any room to move around. Everything looked old, damaged, and neglected. I am also very disappointed with Hotels.com because this hotel was recommended through their platform they should have a better understanding of the properties they recommend.

Lamentable. Solo funcionaba un ascensor de 4 para todo el edificio de más de 15 plantas. Una vergüenza. Horas esperando para coger el ascensor. El personal de servicio desagradable, sin ofrecer soluciones ante los defectos del hotel. Si querías que te atendiesen, 5$ de cargo por ayudarte con las maletas. Debes dejar el DNI mientras estés en el gimnasio, algo completamente ilegal. Por otro lado, las habitaciones sucias, con muchos desperfectos y rotos. Para recoger el coche, mucho tiempo de espera. No siendo amables cuando se les pedía cierta espera para dejar el coche cerca para la salida de maletas al hacer el checkout por la tardanza del ascensor.

Todo perfecto me encantó limpieza,comodidad Un lugar increíble para relajarse perfecto para las familias como si quieres relajarte en pareja el restaurante súper limpio riquísima la comida y los tragos todo perfecto,,,Un solo detallito el elevador estaba funcionado solo uno y se hacían mucha cola