인타운 스위트 익스텐디드 스테이 내슈빌 TN 매디슨

I enjoy staying in the King Suites here. The last time I came to stay, the lady was rude, spoke to me like I was stupid. I accidentally booked a room for I believe 28 days possibly longer, I then made a reservation for one for a week, I didn't realize you had to pay up front if I booked a longer reservation than a week, I was just trying to be there a little longer than a week . She replied "WELL yes!.. you have to pay upfront for the whole reservation.!" like I should had know that, I have never had to pay for the reservation upfront, I have always booked through Expedia and payed a week upfront, , please don't talk to the customer like they are stupid. I work in customer serviice, never in my years in customer service, have I spoke to a customer unprofessional. I definitely was not feeling comfortable to come back to check in when the room was cleaned after 2pm, No thank you, Very unprofessional, made me definitely feel like I was not welcome there. Other than that, I have always enjoyed staying in the King Suites in Madison TN.