글로벌 럭셔리 스위트 인 화이트 플레인스

長期滞在用アパートメントのため、通常のホテルような毎日の掃除や館内のレストランはないが、部屋は広くキッチンも充実している。サイトで予約後にホテルから別途メールが2通来てそれぞれ登録を求められるのが面倒だが、チェックイン、チェックアウトはスムーズだった。ホワイトプレーンズの駅から近い。

After an eager wait and plans to surprise my boyfriend for his birthday and our anniversary, I arrived to the property to prepare for his arrival. When I arrived, there was no indication of where to go since the concierge is in a different part of the building with a different address. After wasting time trying to call concierge with no answer, I was redirected by a resident and was able to go pick up my keys. I was a little annoyed that there wasn’t adequate signage because of the time constraints to prepare the room before my boyfriend arrived. Upon arrival to the room, I did a walkthrough and noticed that dirty bed linens were balled up on the bed and the mattress cover was filthy with black marks all over it. I called customer service to inquire about whether someone would be bringing clean linens and a new mattress cover but after having to share my issue with customer service, I was informed they wouldn't be able to help me, although they did instruct me to make the bed with the extra linens provided in the closet. I was informed they would be calling me back with an answer about what to do with the dirty linens and mattress cover, but that phone call never arrived. Fortunately, I was able to make the best of the otherwise unsanitary and disappointing situation although I will not be recommending this property/company to friends or family.

What can I say about an apartment almost like I can live their. It's clean, roomy, full kitchen, bathroom, washer & dryer, etc. Been coming here for two weeks now, can't complain.

Watch out for the "Tax Recovery Charges" from this "hotel." They ended up being over 35%!!! Otherwise, this location and suite were great. This is an apartment building and not a hotel.