하버뷰 인, 슈어스테이 컬렉션 바이 베스트 웨스턴

Clean room. Air conditioner kept the room comfortable. Slept well in the bed. Ample easy parking.

Paid for a sea view room based on the pictures which were very misleading. View is to an enclosed hallway and then through a second set of windows to the water. Couldn’t keep curtains open to see what there was of a view as people walking past to their rooms. Could tell the rooms hadn’t recently been smoked in but there was definitely a stale smoke smell.

Propreté de l’établissement laissé à désirer. Pas de plancher fini sous le lit.

On arrival to the hotel. We stood there for almost 8 mins before the girl acknowledged us. Was on the phone Finally came out , we were told to come back as check in was not until 3 pm. Realizing we were only a hour early we left and returns back just after 3 pm told our room was not ready. As we sat and waited in the lobby others also arrived they got their rooms only to come down and say their room was not clean. Over heard the cleaning staff and desk staff discuss how rooms were signed off as done and more concerned with who didn’t do their job than making it right. Around 445 pm I asked again, still not done. They rushed to get us in as we said we had to leave to meet family for 5 pm. When we got to our room notice it wasn’t what I would say was spotless clean given then had all the time to clean it. We found garbage and food from previous still in room. Honestly just glad for a working ac and clean bed. We had to go down and ask for towels. For continental breakfast Had to wait for coffee mugs. Server said they were in the dishwasher. Others waited. Coffee pot emptied. While waiting another guest said they checked in and went to their room to discover it too wasn’t cleaned but took it as is because they were too tired. We should have been given a discount on the mix up any other hotel that I have been to with this much would have. Will I go again probably , I’m sure it’s just either a bad day for them to be on their game or poor management.

Désuet, humide, mauvaise odeur. Lors propres mais le reste très passable.