힐튼, 더블트리, 실버데일

Staff were very friendly and accommodating. Beds are new but the renovations are still going on more than a year after our last visit to Silverdale. AC was still out during our visit but each room had a box fan which cooled the room at night. Daytime temperatures were in the upper 80’s and the room was warm when we returned around 7 PM each night.

Room was very clean and front desk staff and breakfast crew were all extremely friendly and attentive.

No AC. Room is extremely hot. (It's been broken all summer, possibly longer) They say they'll give you 1 box fan and cold bottled water to help. They ran out of water. The fan cooled the room to 80 degrees. EVERY person checking in each day was shocked to hear the AC was broken - nobody was informed ahead of time. By the time you get there and find out, it's likely too late to book another hotel. My 4 year old was crying at night because he was sweating, even sleeping in just underwear. The hotel tells you they'll give you a 25% discount but won't agree to refund you fully. The employee working said it's been broken all summer and they don't know when it will be fixed, THIS SHOULD BE TOLD TO ALL GUESTS AHEAD OF TRAVEL! They also recently had a gas leak, so there were big carbon monoxide signs in the room. But I guess good for them for informing us on it. Hot tub was also broken. Toilet made an awful loud noise randomly, waking us up. Construction seems to be happening around the hotel, lots of banging. Canceled last part of our stay. We couldn't handle the heat nonstop.

There was no air conditioning at all. Staff confided that it is rarely working. It was very hot and humid outside. They don’t tell you that the AC is working until you officially check in. The staff was kind, breakfast was great. I can’t believe the reviews are so high when AC rarely works. I would suggest calling ahead of your reservation time to get info about what is/is not working.

Staff, breakfast, and location were great. But the air conditioning to the rooms is out of order, and it has been for at least a couple months. Noisy box fans and leaving unscreened doors/windows open were a poor substitute.