캠던 온 더 레이크 리조트 & 스파

My daughter and I booked this for a weekend trip. We paid over $800 for two nights. Upon our arrival, the refrigerator was wide open and would not stay closed. The room was also very hot and stuffy, but we figured once we turn the air conditioning down from 71 to 68 it would cool off while we went to dinner. We returned from dinner in the room had not cooled down at all and the refrigerator had to have a bag set in front of it to stay closed. Called maintenance staff who told us that the unit was working and they thought maybe it was just too hot outside. The next day the high was only 73 and the room was still very hot and stuffy. We had to leave the balcony doors open to cool it off. The next day it still was not working properly so we called maintenance again, never receiving a resolution before checking out. We attempted to speak with staff regarding a partial refund via Expedia, they denied. I reached out directly to the resort they have ignored me. Which besides access to the basic amenity such as air-conditioning we were overall happy with our room, although there were some cleanliness concerns with dishes. So it’s disappointing that they couldn’t even be bothered to discuss any options with us regarding our stay.