Quality Inn

Fantastic place to stay on Holiday World trip

Smooth check in. Never received our extra comforters or pillows that we requested at check in and were informed they would arrive shortly. T.V. was not working, we tried to call, but the phone in the room also wasn't working. We were informed the wrong ending time for breakfast at check in, we would had made it, unfortunately we trusted the staff to tell us accurate information, so we didn't bother trying to make it at 9am on Saturday. I wish we would had, because we would had had 30 min to have breakfast. My kids did enjoy the splash pad and the staff allowed us to enjoy it at no extra cost after our check out.

Terrible

Would definitely stay here again.

When we arrived with our grandchildren, there were some shady men around some cars drinking and and smoking pot . We went to go to our room and the pot smell was everywhere . We were even in the second floor . We did not feel safe at all . I asked for security and none were available. We saw another family leave. We asked for a refund, and at that time they couldn’t since we booked through a third party . The front desk girl did apologize that she couldn’t help me . Eventually we got our refund, but we will never book there again !!!! I know people party etc , but this scenario looked like drugs were being sold and very unsafe