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Room 232 was on the street side with a large parking lot and huge tower lights streaming into the room and passing vehicles with their headlights flashing bye all night long. The large window had a sheer curtain and another half curtain that was not hung with no purpose of closing. The tub was so disgusting that I layered a hand towel down just to think about taken a shower When I finally got to sleep around 3:45 4:00 am the room next to 232 was checking I found out after calling the front desk that he was leaving after a two week stay and was slamming his door over and over up to 8-10 times throughout his leaving. The tv remote battery were taped in do to the back cover was missing and the remote button stuck and barely worked, I gave up. I did take the remote to the front desk hoping that IF THIS ROOM WAS RENTED AGAIN OTHER MAY COULD USE IT HOPEFULLY THE TUB WOULD BE CLEANED FOR THE NEXT GUEST With a $ 217 plus charge on my card I and other customers expect a higher standard I have asked for a manger to reach out, nothing at this time. I would like a refund of some kind

This facility should take the opportunity to improve the maintenance and update the amenities. I can understand that this is an old building and I’m perfectly OK with no elevator; but along with no microwave in the room is just very inconvenient. There is only one microwave in the breakfast area, fortunately, the hotel is not busy, so there is hardly a line or wait except in the morning during breakfast. The amenities are clearly “tired” in their appearance, a face lift should happen soon, but not sure if it is feasible as there is not too much traffic in the area. Breakfast options are OK and acceptable. I like the fact that there are always fresh fruits and cookies, breakfast cereals, milk, yogurt, coffee, juice, and water in the breakfast area throughout the day; so it is OK if you want to sleep in. The staff are very kind and helpful; the housekeeping staffs are trying their best, but still cannot change the fact that the place really needs serious updates.