트레블로지 실버 스프링

Staff lied to me on the phone said there was a ice machine. Then lied to my face when I arrived. Ice machine was broken. Some guy going around knocking on multiple doors at 11pm, I ain't opening my door at night.

The room smelled of cigarette smoke and the smell was stronger at night. The window was cracked from the bottom left corner all the way to the top right corner. The outlets was hanging out of the wall and was hot to touch, with nothing plugged in to the outlet. Called the front desk numerous times, they never answer. Walked up to the office to report cigarette smoke and such, nothing done. Internet didn’t work the last 3 days and the television was so blurry, you couldn’t see the picture, only sound.

I booked 2nights and 2 bedroom for my dad and my sister, when they got there they said the hotel was so dirty and stinky. They couldn’t even sleep for the whole night. The nest day they had to leave the hotel but the refuse to refund the rest of the stay. Terrible experience. Don’t even think about it.