Orient House

My experience at this hotel was terrible. After I checked out a few hours late, the staff refused to return my passport and demanded extra money. I had to contact the Tourist Police, and when they called, the hotel lied and said I had “forgotten” my passport, which was not true. When I went back to get it, the manager shouted at me, threw my passport on the table, and told me to leave. He acted aggressively and made comments that felt racist and very disrespectful. The receptionist was also rude and unhelpful during the whole situation. This was the worst hotel experience I’ve had in Thailand. I strongly advise travelers to avoid this place.

My experience at this hotel was terrible. After I checked out a few hours late, the staff refused to return my passport and demanded extra money. I had to contact the Tourist Police, and when they called, the hotel lied and said I had “forgotten” my passport, which was not true. When I went back to get it, the manager shouted at me, threw my passport on the table, and told me to leave. He acted aggressively and made comments that felt racist and very disrespectful. The receptionist was also rude and unhelpful during the whole situation. This was the worst hotel experience I’ve had in Thailand. I strongly advise travelers to avoid this place.