소네스타 ES 스위트 버밍엄

Just needs daily cleanup

Only stayed one night on our way to Florida. Bright, clean and quiet at a really good price. Plus extra perks like a full-size fridge and a little kitchen were great with all of our cooler food . Better than staying at a dumpy hotel anyday.

Property itself needed some maintenance. And usb chargers inside the room.

Good enough...I guess. The bonus is the space. We travel with young children, so always nice they can have space to move around. Also a bonus that we can prepare our own meals while traveling. HOWEVER...could use major deep cleaning. My kids white socks were ruined. Went and bought them slippers to wear in order to save their remaining socks. The stovetop needed cleaned. The hot water only stays hot for one shower at a time...cant use the uostairs and downstairs shower at the same time. Space 30min between showers to actually have a hot shower. There were dead ants in the cabinets. Killed a cricket. Upon check in I saw that they were converting the property to apartments...probably for the best because they obviously cant keep up with proper cleaning. I had to do a good cleaning before we could get comfortable in the space. I definitely kept our clothes inside the suitcases.

Overall it was really bad experience. Here are the highlights: 1. When I arrived around 9:45 PM the check-in office was closed. Another person showed up a few minutes later to do the same. There was a sign on the door showing that office hours were until 11PM. It wasn’t 11 yet but a number was posted so I called. After trying that number 20 times I looked up a national Sonesta customer care number. They called the property and then a few minutes later a lady drives up. No apologies for us waiting. I told her I had been waiting 20 minutes at that point with little response. 2. Our room was in the backside of the property. There were multiple groups of people, probably 15-20 people total, just hanging out in the parking lot and in cars smoking. The smell of weed was apparent and I felt less than comfortable getting to our room with my 13 year old son. 3. The toilet paper and paper towel rolls were open and half used. Nothing says we didn’t really clean your room like not even changing out the paper goods. 4. There was no shower curtain. We showered anyway. Sorry for all the water on the floor. 5. There was a visible roach trap under the bathroom counter. 6. The apartment style complex is residential wood framed and the wood squeaked with every move that the people in the unit above us made. There must be zero sound insulation between floors.