레드 버드 코브 - 호숫가 로지 & 팜하우스 스위트

Booked room and never received email relating to details of rental or even check in time. Check in time is not listed on hotels.com listing or rental website. On check in day, called phone number listed on hotels.com listing and website multiple times (over a several hour period) trying to find out information. No answer. Texted both numbers, no answer. Decided to drive to property to see if there was information there. Walked around in the rain, peeking in the windows trying to figure out what was going on and finally went to another guest's rental and asked how to access the property. She called the contact number she had and someone called me and then sent an email with check in information. Also, after we got in our room, someone did the same thing to us (peeked into our windows and we had to direct them on what to do). We stayed in the Lakeside Landing rooms which were lovely and fairly clean (someone in my group found a small piece of trash on the bathroom floor, not a big deal). Super comfortable and the view was wonderful. One thing to note for other renters. We chose this booking knowing that there was a cleaning fee for a one night stay (the rental website has a 2 night minimum). Even though we agreed to that, the rental has rules that include taking out our own trash, running the dishwasher, etc. Not a big deal overall, but there's some expectation by paying a cleaning fee that you shouldn't have to take out your own trash.

There are several things that were disappointing. First, it was billed as a bed and breakfast, but there is no breakfast. Second, there are no sign in on the building and the address is hidden by a bush, so it's not the easiest to find. Then when looking for your room the signs are tiny, so everyone walks up to the doors to read the room name... most people then went ahead and proceeded to peep through the glass door, so there's little privacy. The management also scheduled maintenance without warning us on the building early in the morning during our stay, and didn't seem concerned when we complained. Finally, the walls are super thin, so expect to hear your neighbors on each side.