Sun Aqua Vilu Reef Maldives

After staying in a beach villa, my whole body broke out in red rashes, all over, very painful, even lying down or sitting hurt. After seeing a doctor, it was said to be an allergy caused by mite bites, the sand villa's hygiene was poor. First, there were three groups of guests on our seaplane trip. After landing, the other two groups were immediately assisted by staff and checked in. We sat in the lobby for twenty minutes without anyone approaching us—no greeting, no indication of how long we'd have to wait, no help with check-in, and no one escorted us to breakfast at the restaurant. Only after I expressed my dissatisfaction did a Chinese concierge, who was busy attending to another guest, come over and say, "I was supposed to be your host, but the hotel reassigned me." She then left quickly, and it wasn't until some time later that a foreign-speaking concierge finally arrived to assist us. We had specifically requested a Chinese-speaking concierge in advance, so why was our request changed? This was extremely inconvenient. Why were all the other guests greeted promptly while we were left waiting in the lobby with no assistance, no explanation, and no one to process our check-in? It was confusing—we even looked like staff members, while the others clearly appeared to be guests heading to their rooms. Despite having noted our honeymoon trip in advance, there was no special honeymoon setup or service—just a verbal blessing. I don't understand why we still needed to present our marriage certificate.