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This hotel is currently under major renovations. We were told we were some of the first guests to stay during their "soft opening". We stayed in the king room with the soaking tub and it was delightful. Upon checkin, we were offered by Keith to have our bags carried up, as the elevator is currently out of service. We managed ourselves, but it was a nice gesture! The room smelled brand new! We had one small hiccup with the shower head, and while we went to dinner Keith went and addressed the issue and promptly informed us that it had been resolved. Keith informed us that there was no rush to check out by 11, to take our time, which was much appreciated. There was morning coffee and donuts in the lobby. A few points to improve on would would be some wall art, a dresser for clothes (there's lots of space on the wall under the big tv!), and to have the windows cleaned! Again, being a soft opening, maybe these things are on the agenda! We will be back! P.S. Keith is great! And make sure you eat at the restaurant attached to the hotel!

Very clean and staff was very polite and helpful I highly recommend this place to stay at

I travel to Lake Placid a few times a year for work and have stayed at most of the hotels in town. This one stands out for the room quality and the ease of the experience. The touchless check in was efficient and the text based service was responsive whenever I had a question. The room itself is well put together. The finishes are nice + the bathroom is nice and the bed is comfortable. The mountain view is a nice bonus when you have a moment to sit and look out. The location is convenient for walking to restaurants and shops since it's incredibly central. I will likely stay here again on my next trip.

I loved the bathroom!! The tiles and the marble washstand looked sharp. Provided the usuals: soap, shampoo & conditioner. The walk in shower was great. Everything felt freshly done and I love that it felt so new. I also liked the brass sconces by the bed and the old style push button switches, little touches that gave the room some character.

You really cannot beat the location here. I parked my car when I arrived and did not touch it again until I left. Everything is right there. I walked to dinner, walked to the lake, walked to the shops. It made the whole trip so much easier. The room was clean and comfortable and I had everything I needed. I also loved the little details in the room, and the bed was cozy enough that I did not want to get up in the morning. The staff was easy to reach by text for any questions I had. I would definitely stay here again just for how convenient it was.