Best Western Plus Portales Inn

Front desk was a very polite and very professional.

Excellent service and very clean. The rooms & bed were very comfortable. Breakfast was delicious with a wide variety available.

The first morning went to get breakfast at 7am everything was not out and was told by staff I had to wait that I was inpatient Even though breakfast was from 6 to 9 am

Unfortunately the lobby furniture looked dirty. Staff was nice.

I liked the fact that this is a fully renovated 1950's hotel in the heart of Portales, NM. It was very quiet due to the old style construction. It was very clean and everything worked as expected. My only negative points were that I had a hard time regulating the shower temperature due to an unusual fixture and on the last day a very large group completely overwhelmed the breakfast area to the point there was nowhere to sit or even any coffee left. McDonalds is close by.