그랜드 레지던스 스트라이프 삿포로

When I was checking in, the booking reference number and all of the other numbers on my booking confirmation didn’t work. I tried calling and the person did not speak English and wanted me to send an email with my question. Good thing that there was a Japanese person who was also checking in and had the same issues with his reservation. He was able to help me get my check-in code or I wouldn’t know when I was able to check in. There is NO in person reception as you only check in and out via a screen. There is NO housekeeping service for the duration of your stay so you will have to wash your own towels etc at the laundry room. The room was clean and spacious for me to open my large luggage during my stay. The location to Sapporo station was great which is the reason I booked this location. NO luggage storage is available.

THE WORST HOTEL I HAVE EVER STAYED IN — AVOID AT ALL COSTS! This is, without a doubt, the WORST hotel I have ever stayed in throughout my entire life. My experience was absolutely horrendous from the moment I arrived. 1. Absolutely terrible check-in experience The hotel had only ONE self-check-in machine and no staff available to assist. The entire check-in process took unnecessarily long, leaving us frustrated right from the start. For a hotel charging the prices it does, this level of service is simply unacceptable. 2. Disgusting cigarette smell everywhere Despite specifically booking a NON-SMOKING room, the moment I stepped into the hotel, the cigarette smell was overwhelming. The lift and the corridors leading to the room reeked of cigarette smoke, and unfortunately, the room was no better. I tried calling the hotel administration using the phone provided in the room. I CALLED SO MANY TIMES to report the unbearable cigarette smell, but nobody answered. What is the point of providing a phone for guests to contact the staff if nobody bothers to pick up? Absolutely appalling service. 3. The room was eerie, old, and unpleasant The room was genuinely horrible. It felt like something straight out of a ghost movie — dark, eerie, uncomfortable, and completely unwelcoming. Instead of feeling relaxed after a long day of travelling, I felt uncomfortable staying there. 4. The bathroom was an absolute nightmare Don’t even get me started on the bathroom. It was extremely old, unpleasant, and had a terrible smell. To make matters worse, whenever we showered in the bathtub, the water accumulated and flooded the bathroom area. This is a basic maintenance issue that should never be happening in a hotel. 5. Everything felt outdated and poorly maintained Even the television and other facilities felt unnecessarily outdated and inconvenient to use. The entire experience left me wondering how this hotel is charging the prices it does while providing such a disappointing standard of accommodation. I have stayed in many hotels throughout my life, but this experience genuinely takes the cake. This is not just one of the worst hotels I have stayed in — THIS IS THE WORST HOTEL I HAVE EVER STAYED IN, PERIOD. PLEASE DO YOURSELF A FAVOUR AND THINK TWICE BEFORE BOOKING THIS HOTEL. No matter how tight your budget is, please be mindful of where you choose to stay. Honestly, I would rather spend extra money on a clean, comfortable room where I can actually get a peaceful night’s sleep. And the irony? This hotel wasn’t even cheap enough to justify the terrible experience! A hotel should provide basic cleanliness, proper maintenance, a reasonably comfortable room, and staff who actually respond when guests need help. This hotel failed miserably in these areas during my stay. YUCK, YUCK, YUCK. NEVER AGAIN.