다이브 팜 스프링스 호텔 - 21세 이상

The hotel makes a strong first impression with its attractive design and peaceful location, which creates a relaxing atmosphere from the start. One standout amenity is the pool, which is open 24/7 and conveniently located right in front of most rooms. That said, the stay also highlighted some operational challenges. We arrived after 6 p.m. due to traffic and found that there was no staff on site at that hour, which made check-in and issue resolution less convenient. During our stay, we unfortunately found a dead roach in our room. To the hotel’s credit, the team was responsive by text and kindly upgraded us to another room, which we appreciated. However, we later noticed another roach near the pool area. Overall, the property has a lot of appeal in terms of aesthetics, setting, and amenities, but the limited on-site staffing and cleanliness concerns affected the experience.

Everyone was friendly, polite and respectful. But at the end there was a new young girl with attitude, she would be rude to our face with a smile. But otherwise the stay was so relaxing and pleasant. Loved every one and had a great time with them!!

I really enjoyed my stay at The Dive. The location was great for exploring both Palm Springs and Palm Desert, and the property itself was charming and full of character. A special shout out to Michelle, who was incredibly helpful and made the experience even better. There were a few things that could be improved. The property was sometimes a bit dirty in the mornings from the previous day’s activity, and the continental breakfast was disappointing. It consisted mostly of inexpensive grocery store items, and I would not recommend eating breakfast there. Overall, though, I had a pleasant stay and would consider returning because of the great location, cute property, and excellent customer service.