Gulf Inn Hotel Al Nasr

Good

One of the Worst Customer Service Experiences I Have Ever Had! I had an extremely disappointing experience with Gulf Inn Hotel Al Nasr while trying to make an online booking. As someone who has been a long-term customer, I never expected to be treated with such rudeness and disrespect. I contacted the hotel using the phone number 054 279 4527 to discuss my booking, but the response I received was shockingly unprofessional. Instead of politely answering my questions and assisting me with the reservation, the person spoke to me rudely and appeared more interested in initiating payment first than discussing my booking properly. The way I was treated was completely unacceptable. Basic customer service means communicating respectfully, answering customers' questions, and providing proper assistance before expecting payment. Unfortunately, that was not my experience. What makes this even more disappointing is that I was considering booking with them again because of my previous experience as a long-term customer. After this incident, I have completely lost my trust in their service. I have never experienced such disappointing customer service from a hotel before. No customer deserves to be treated this way, especially someone who has supported the business over time. I will not be returning to this hotel, and I would strongly encourage management to review how their staff communicate with customers. A hotel's reputation depends not only on its facilities but also on how it treats people. Extremely disappointing service. A complete loss of trust. Definitely not an experience I would want to repeat.

Overall good n perfect

Very nice place and people

Good