Revolver Edinburgh

The staff is friendly and available to help, the facilities are good, the only thing: the bathrooms should do more cleaning, since many people always use it as a super recommended rest.

Good location but very pricy, we shared the room with other 3 couples and we Paid very high price.

On a vu de si bons commentaires, on ne comprends toujours pas comment c'est possible... tout était tellement sale, aucune explication, on a eu un lit sans draps, des oreilles et couettes sans taies d'oreiller ou housse de couette. le personnel ne nous a donné aucune explications et nous a laissé nous débrouiller. Les sanitaires étaient dans un état pitoyable et l'hôtel a changé de nom récemment, donc on a eu beaucoup de mal à le trouver car il ne s'appelle plus west end hotel. Bref on avait qu'une hâte, pouvoir s'en aller... on ne recommande pas du tout !

We were charged £5 per towel with no deposit option at this hotel. At other hostels, towels are either included with the room for the duration of your stay, or offered with a refundable deposit. Here, this charge was never disclosed anywhere beforehand, and we felt taken advantage of as a result. On top of that, after checking out we wanted to leave our luggage for the day, even though it wasn't being stored in a locked cupboard — just left out in the middle of the lobby, not a separate room. We were charged for this despite having just stayed there as guests, which we feel we had every right to expect included. If they weren't going to provide a proper separate storage room, they could at least not charge guests for it. The hotel was also extremely unclean. There was a buildup of hair and dust under the beds. The second-floor vanity/grooming room was full of hair and never cleaned once during our entire three-night stay. The bathrooms were just as dirty, the showers kept clogging, and nothing was ever cleaned — everywhere was wet, with hair and dust everywhere. We will never stay here again. For the price we paid, this was an incredibly poor standard of service.

Central location, unfriendly staff, had to pay for one towel, room was used by others (of course, it was a 8 person room), but not clean at all. USB chargers in pod were excellent. View was nice. Reception personnel was not genuinely interested, no intention of improving the situation.