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We only stayed for a day. We didn't really look thoroughly whats good or bad about the hotel. Most of the time we spent outside only went to hotel to sleep. For the price, it was cheaper than other hotels/inn. Customer service was excellent.

The best thing I can say about the Diplomat is it was mostly clean. It is as advertised a 3 star Inn. Wish there was coffee pot in the room. They did have coffee in the lobby and staff was mostly friendly. But I truly believe that there is always one person that ruins it for the rest. Give it a try, not terrible but I perfer more

The room is quite nice as it has keyless entry with a mini fridge, 2 queen beds and easy access to the parking lot/main Niagara strip. Really interesting feature to make note of is a sign/doorbell that you can set to dnd, room service or laundry when you enter the room. Only downside was the assumed improper installation of the shower faucet as it continued to leak by before and after use of the shower. I contacted the front desk and maintenance was there asap to help me with the shower, so if you run into the same problem—just know you're not alone lol!

We had a nice 2-night stay at this hotel. The room was clean, spacious, and comfortable. We really liked that there was a table set up in the room, and a fridge as well and the bathroom was also clean and nicely maintained. The staff were friendly and helpful as well. Clifton Hill was also within walking distance, which was great exercise and made it easy to explore the area. Free parking was a big plus as well. The only issue we had was that the telephone provided in the room wasn’t working, but overall, we had a good experience and would definitely consider staying here again.

Place is clean and bed is comfy I enjoyed the stay.