Edgewater Inn And Suites,Coos Bay

River view room is fantastic. Room is super clean and comfortable. Definitely will visit again. Highly recommended

Found during our travels. Clean room during our travels.

Our stay at Edgewater Inn in Coos Bay was extremely disappointing. We checked in at 3:00 PM, and our experience got off to a frustrating start. The front desk forgot to ask for my credit card before programming our room keys, so the keys didn’t work. We had to carry all of our luggage and our 10-month-old baby up the stairs to our room, only to find we couldn’t get in. Since there is no elevator, we had to go back downstairs and then upstairs again after the keys were fixed. Once we got into Room 238, the air conditioner repeatedly displayed an FO error. We had to reset it six times within just 2½ hours. At around 6:00 PM on August 1, we were moved to Room 236, but unfortunately that room had an E8 air conditioning error. The unit had to be reset about every 1½ hours throughout the night, making it impossible to keep the room comfortable. We finally left the hotel at 7:35 AM because we couldn’t tolerate another minute of the heat and inconvenience. Traveling with a 10-month-old baby made the situation even more stressful, as our baby was clearly uncomfortable all night. What disappointed us the most was the hotel’s response. Despite the repeated issues and room change, nothing was done to resolve the problem beyond a simple “sorry.” We expected much better customer service and a more meaningful effort to address such a significant issue. Unfortunately, this was not the comfortable family stay we had hoped for, and we would not stay here again.

Friendly staff. Rooms are huge and clean. I think bed is bigger than e regular queen bed which we love. Would stay again!

There was a mix up with the 3rd party company we went through, but the desk clerk made it right.