Opera

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This is a truly terrible hotel. Filthy old flooring and fixtures, rust in shower, and rude condescending staff. One employee had a permament grimace on his face as he sat in the dark at the front desk scowling. The air conditioner and fridge needed to be turned on manually and each time that I asked for a simple service he grunted and seemed hoplessly annoyed and irritated to have to help. There is no kettle in the room I asked to get hot water from a filthy looking old coffee machine in the common area and he shouted that there's "a mandatory charge of 2 euros for hot water!" "go to any bar or cafe and you pay the same!" I don't know where this miserable little man got his training but hot water is always available free to guests at 1-5 star hotels. This dump is listed as 3 stars, which is a complete disgrace. I overheard another employee shouting belligerently at a different guest for questioning theit policy of photographing everyone's credit card front and back at checkin. The place is seriously disgusting at every level the toilets don't even fkish paper and guess are ordered to leave all paper in a single wastebasket provided in the room for any and all garbage. Horrendously unsanitary and disgusting. Stay away. This is a review of hotel etnea 316. they often try to divert any bad reviews with confusion about their name do not be fooled.