Mines View Park Hotel

It was great

The location is okay, literally walking distance in mines view park. There are nearby coffeeshops and restaurants right outside the hotel. There is also a lot of stalls for snacks near mines view park entrance, you just have to walk for around 5 to 10 minutes. With great view and very accommodating staff. However, you can tell that the hotel itself is already old. The toilet has this bad odor and floor can be easily clogged but the hotel staff was quick to address this by cleaning it up.

1. Room was not clean. I booked 3 rooms for family and friends and all 3 rooms were similarly unclean. The bed was big enough but the linen, the pillow case, etc, seemed like it was recycled. 2. We were supposed to check in at 2pm but we had to wait for our roons to be endorsed to us still. 3. No towel, no soap whatsoever, etc 4. We asked over and over again, that we had to go down the reception 5. Staff points fingers at each other like recep will point to housekeeping for lack of action thereof. They do not communicate with each other and we had to repeat everything 6. No managemebt visible. They let OJT resources handle complaints 7. I was excited with the travel. We were all tired of the day trip that we wanted to just relax etc but when we got there we got stressed out due to lack of coordination, housekeepings inability to make sure rooms were packed with necessities and making sure beds are comfortable to sleep on. 8. I do not recommend.

We enjoyed our stay! Their food was good, too!

Kind and attentive staff, free unlimited black coffee, not buffet breakfast, relaxing place