Don Ferrante - Dimore di Charme

We stayed in two different rooms that were a short walk from the main hotel. The rooms were fantastic and spacious and we lost nothing by being a short walk away. We could walk over and swim/sit by the pool when we wanted and take advantage of the breakfast and restaurant also. I saw other reviewers complain about being in one of the detached rooms, but we thought our rooms were fantasitc and did not mind the distance from the main hotel. staff is very attentive, everything is clean, breakfast is plentiful and delicious; having a golf cart deliver you and your luggage to the hotel and park your car is essential for being right in the heart of the historic distric in the heart of summer.

Amazing location in the heart of monopoly old city by the sea. The staff is very helpful, excellent breakfast with breathtaking view of the sea. We had a problem with our room, but got updated ( with extra price). Parking is a little challenging but the staff was very helpful, including carrying our suitcases back and forth to the parking place. I would recommend to make a base for your trip in Puglia

Absolutely beautiful property in the perfect location. Staff is very kind and helpful, and the pool and restaurant have great views. Room was wonderful. Hope to return!

Terrible experience – avoid. None of the problems we had, should happen at a 5 star Hotel We were given a tiny 10x12 room located right next to the kitchen door, making it incredibly noisy. To make matters worse, the air conditioning was barely functioning. Despite bringing this to the staff's attention, the issue was never properly fixed. Instead of apologizing or offering a solution, management took zero responsibility and blamed our booking agency, Agoda, claiming they knew exactly what room was reserved. Absolutely no accountability or customer service. This room is the smallest I have had , in our travels through 7 continents. Smaller than the hotel rooms in Japan. There recommended paid parking would only accept payment for 19 hours, so we had to go back to extend the parking. Another couple before us from the U S A had similar complaints and they had booked through Chase Services. Except for the reception staff, most of the other staff were friendly happy to make your stay comfortable. In our 11 day Italy travel, this was the only disappointing travel stay.