Benidorm Bb Hostel

Horrible place!

Manager was rude and not helpful at all.

You had to check in at another hotel 10 mins walk away as no reception. There we were refused room key unless you give them 200 euros in cash. Money would be returned by bank transfer. We had no warning of this and had to use our spending money to get the key. Breakfast is delivered in a paper bag consisting of 2 cakes 1 small bread roll 2 fruit drinks and coffee sashes but no milk. Lift not working for months so had to use stairs TV was not working. Suggest you book alternative accomodation

Disappointed the room is so dirty broken shower and rude staff.

Rooms are terrible toilet door was broken there was an inch of dust on the floor under the beds looked like the room hadn't been cleaned for months we were 7 days the cleaner never came in once your breakfast comes in a bag and is left outside the door it contains 2 small cakes 1 bread roll with butter and jam 2 small drinks and 2 coffee saches. There is no wi fi no towel changers .1 toilet roll the seal on the shower door was broken so when the shower was on it flooded the bathroom. So there it is terrible terrible terrible place to stay