호텔 리도

Multiple stays here over the years

It's a gorgeous hotel away from the busy streets up high in Estoril. Everything was perfect. Highly recommend.

It was very pleasent stay in this hotel , great location 12 minutes till the beach line plus train station is close and to get till Cascai is 2 stops only.

A little disappointed with the first 3 nights our view was a furniture truck parked in front of our room and we got a handicap room which we had to bend down in the washroom to see ourselves in the mirror. Toilet didn’t flush,after complaining for 3 nights finally got moved.

I had a very disappointing stay at Hotel Lido. Before arrival, I requested a pool-facing room, but instead I was allocated a room next to the lift and staircase. It was noisy throughout my stay. When I asked if I could change rooms, I was simply told the hotel was fully booked, so nothing could be done. The room also did not have a water kettle, which I consider a basic amenity in any hotel. Every evening I had to go down to the lobby to collect hot water. On the second night, the hot water machine in the lobby was out of order. Only after repeatedly insisting that I needed hot water did the reception reluctantly lend me a kettle. I cannot understand how a hotel can operate without providing such a basic necessity in every room. To make matters worse, after a few days the room door became faulty and would not close properly. I had to leave the room door open while waiting for assistance. I requested another room, but again I was told there were no rooms available. The staff were not particularly helpful in resolving the issue. The room telephone was also defective. I could hear the reception, but they could not hear me at all, making it unusable whenever I needed assistance. Overall, it felt like one thing after another. Between the noisy room, missing kettle, faulty hot water machine, defective door, broken telephone, and the lack of effective assistance from the staff, this was one of the worst hotel experiences I have ever had. I would not recommend staying here. I do hope Agoda or Hotel Lido can refund my entire stay here.