26.10.30Small boutique resort with large rooms, clean, really nice pool. It was raining a lot when we were there, no floodings in the area though but the big surprise was large TV with Netflix and Prime, it saved us!
26.10.28Our stay was quite disappointing and uncomfortable, especially considering that we were travelling with a 17-year-old and a 1-year-old.
On arrival, two female staff members greeted us, but there was no bellboy or assistance with our luggage. We had to carry all our bags ourselves to our room on the first floor. We requested ground-floor rooms as we could see that some were vacant, but we were told they could not be provided. What was even more disappointing was that we did not see any reception staff for the remainder of our three-day stay.
The room facilities were also inconvenient. An electric kettle and microwave were provided near the foyer, but there were no nearby plug points to use them. We had to carry them to the TV unit to plug them in, which was hardly practical.
The bathroom was another major concern. There was no hand shower or bathtub, only an overhead shower. Travelling with a one-year-old, this made bathing our baby extremely difficult. When we called the number displayed near the reception to request a bucket and mug, we were told that they did not have any and did not use them for bathing. This was particularly frustrating, as basic bathing arrangements are important for families travelling with young children. Additionally, the hot water temperature was inconsistent, alternating between extremely hot and cold, making it difficult to shower comfortably.
Overall, the lack of staff assistance, inconvenient facilities, and inadequate bathroom arrangements made our three-day stay far less comfortable than expected. The property needs to improve its guest support and pay more attention to practical amenities, especially for families with young children. Unfortunately, our experience was not a pleasant one, and we left feeling that the stay did not meet our expectations.