26.06.23Good Morning, we enjoyed our stay, thank you. We did not receive a welcome glass of prosecco that we saw other clients receive. I did mean to say to Reception that one of the dressing gowns in room 301 was torn, pocket &Belt loop, very shabby. Some of the towels and towels given were also torn, long threads hanging off. We had no brown makeup towel in our room until day 2. The conditioner bottle in the shower was dirty and not closing. The hairdryer in the room did not work it smelled of burning when switched on and the vent on it is caked with grease. The wine glasses & toothbrush glasses at sink were not washed daily, only rinsed. This was clear from the residue on them and odour from them. No breakfast included on a room rate of 2k is shocking. The staff were all very nice and the location is wonderful, comfy beds. Thank you.