노블 하우스

Please read the reviews before booking here! These people a thieves who will keep your deposit. I checked out over 2 weeks ago now and they still have not returned my 2000 baht deposit. There is rarely anyone at reception and they use that as an excuse not to pay you. In my scenario I checked in and got a knock on my door from the Indian Woman requesting 1000 baht deposit which I paid and the woman provided me with a receipt. Later that evening she came to me in the common area and told me her boss had told her it was actually 2000 if you are in a hotel room so I gave another 1000 baht. The next evening the woman knocked on my door asking me to help her by paying her 2000 baht more which I refused. Never in my years of travelling have I been in a hotel where staff are comfortable knocking on doors asking guests for money, it’s incredibly inappropriate. After this I brought the reciept down and asked her to update the deposit on it from 1000 baht to 2000 which she did. The next day she offered a room clean which I kindly declined however when I left and came back the room had been cleaned and my reciept gone. On my final day of checkout I was told 1 hour before via WhatsApp that the receptionist was in Phuket Town and could not return the deposit and asked how she can send me the money. For 1 this is your job and should never be the issue of the guests. Eventually I agreed to do it with western Union as I am now in Australia, however the woman has stopped replying this week after telling me she would send it so I doubt I will get it back now.

Worst hotel during vacation in Thailand. No cleaners in hotel, Stains of nose shit and phlegm stuck on walls of toilets can be seen. No lift in hotel too. Staff no helping to carry luggage. Not recommended at all.