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This hotel has great potential to be an excellent place to relax and recharge, but unfortunately my sleep was significantly affected by the quality of the pillows. I was part of a group of 80 people, and it was unanimously agreed that the pillows were very uncomfortable and made it difficult to get a good night's sleep. I stayed for three nights, and poor sleep was a common concern among many guests. The first room I was assigned was quite small and very noisy. I could hear people walking through the corridors, entering and leaving their rooms, and doors slamming throughout the night. Thankfully, I was moved to another room (pictured), which was a much better experience. The gym is spacious and well laid out, but it would benefit from additional equipment and a wider selection of weights. It was encouraging to see that it was frequently used by guests. The pool area was lovely, the food was enjoyable, and most of the staff were friendly, professional, and helpful. However, one staff member's attitude was noticeably unfriendly and fell short of the otherwise excellent service provided by the team. In hospitality, customer experience is everything, and interactions with guests can make a significant difference to their overall stay. With improvements to the pillows, noise insulation, and consistency in customer service, this hotel could easily become an outstanding destination for rest and relaxation.

Very good value for money. Perfect location in between Legoland and Thorp Park. The girls loved the fact it had a pool and loved the fresh croissants for breakfast.

Beautiful Surroundings and a Fantastic Atmosphere, but Some Areas Need Improvement De Vere Windsor is a beautiful hotel with a lovely atmosphere, and there is always a wonderful buzz about the place.. The bar is particularly impressive, with excellent service and attentive staff who make you feel genuinely looked after. However, there were a few disappointing aspects to my stay\. I was initially allocated an accessible room designed for guests with disabilities, which wasn’t suitable for my preferences. Thankfully, after requesting a change, I was moved to another room. Unfortunately, the dining experience on the first evening was frustrating. I was directed from one restaurant to another, only to discover that I had missed the final food service slot, leaving me unable to dine. Breakfast was another area that could benefit from better organisation. It was extremely busy and rather chaotic, with tables not being cleared quickly enough, making it difficult to find somewhere clean to sit. Food items were not replenished promptly, and the toaster was exceptionally slow, adding to the queues and delays. Despite these issues, De Vere remains a lovely place to visit. The atmosphere is vibrant, the surroundings are beautiful, and the bar experience is a real highlight. With better coordination between the restaurants and improved breakfast management, the overall guest experience could be significantly enhanced. A hotel with plenty of charm and potential, where a few operational improvements would make a real difference.

Lovely stay for 2 days, great location, friendly and helpful staff… would also like to say thanks to Sophie on reception for being super helpful

Its a good choice