Castle Oaks House Hotel

Wr are a group of 13 just home from a wonderful stay at Castleoaks hotel. The staff here are wonderful. A special mention to Maggie who has a very natural way of making chat with everyone. She also couldn't do enough for us to ensure we all sat together at breakfast time. The rooms were exceptionally clean and comfortable and the food was delicious.

Castle Oaks is in a lovely location, wonderful grounds. The house itself is more historic than modern and that is charming. The room was lovely, clean and tidy and exceptional value for money. My experience of the staff was mixed. Some were welcoming and helpful, while others seemed less engaged. The main reception area also felt somewhat untidy during my stay, which didn't create the best first impression and in the case that it was unattended, which it was on occasion , it would have been relatively easy for someone to access room keys. While I experienced no problems, it did leave me feeling less secure than I would have liked as a guest. Overall, I enjoyed my stay and would consider returning because of the location, atmosphere and value, but I think there is room for improvement in both presentation and security procedures..

Amazing place, amazing food and the best staff

No air conditioning this was understandable as its a old hotel. However we couldn't open the window as there was a ventilation vent just outside window and the noise was very loud. It was running all night so didn't get much sleep.

Nice pool / leisure centre, clean room, friendly staff. My room was extremely spacious. Breakfast was by order, which meant it was freshly cooked - always nice. Location was peaceful and pleasant, but about 10-15 minutes outside the city centre.