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Montenegro Beach Resort, (몬테네그로), 몬테네그로

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성인 2명, 아동 0명 / 객실 1개

Montenegro Beach Resort

Montenegro Beach Resort

호텔
4성급
Becici Bb, BUDVA-BECICI, 07, 85310
지도

이용후기

3.5(5개)
4.0
Agoda26.08.03
The hotel was in a great location and the rooms were spacious. There was so much choice of food for breakfast I didnt know where to start. We were in room 219, on the right hand side, which was quite noisy at night till midnight from the bar on the beach and the windows closed did not make much difference. The actual bathroom tap water had a really bad drain smell which you could still smell on your hands after you dried them. We mentioned this on 3 occasions to reception staff. A housekeeping lady came to the room and put something in the floor drain but this did not stop the smell from the tap water. We did not have this resolved before we left and none of the staff left any messages or let us know what the problem was or if they would resolve it. There were also small holes in the bedsheets.
1.0
Agoda26.08.02
A Serious Warning to Future Travelers Considering Hotel Montenegro Beach Resort or the So-Called “Upgrade” to Splendid Conference & Spa Resort I rarely write negative reviews, but after what my family and I experienced, I feel a responsibility to warn future travelers. We originally booked our stay at Hotel Montenegro Beach Resort. Before our arrival, we were informed that we would be transferred to Splendid Conference & Spa Resort, which was presented as a complimentary upgrade to a five-star hotel. Unfortunately, this was not an upgrade at all. A hotel is not judged solely by the number of stars. The overall guest experience, room quality, location, and view are what truly matter. We were placed in two dark rear-facing rooms (*** and ***) with no sea view whatsoever, despite the fact that enjoying the Adriatic Sea was one of the main reasons we chose this holiday. For several days, we spent countless hours exchanging emails and messages with both hotels instead of enjoying our vacation. We repeatedly requested sea-view rooms, but received nothing but apologies, explanations, and promises. No meaningful solution was ever provided. Calling this transfer an “upgrade” was, in our opinion, misleading. If guests lose one of the most important features they expected from their holiday, it cannot honestly be described as an upgrade. The emotional impact on my family was significant. Our long-planned summer vacation turned into frustration and disappointment. The situation became so distressing that I made the difficult decision to leave Montenegro before our holiday ended because I simply could not continue staying under those circumstances. My children remained behind to complete the vacation without me, deeply disappointed by how everything had unfolded. I appreciate the efforts of some staff members who tried to help, and I have no complaints about their politeness. However, good intentions cannot replace effective management or solve a problem that should never have been allowed to continue throughout an entire holiday. My sincere advice to future travelers is this: If you are ever offered a “complimentary upgrade” from Hotel Montenegro Beach Resort to Splendid Conference & Spa Resort, do not accept it based on the word “upgrade” alone. Request written confirmation of the exact room category, the view, and every benefit you will receive before agreeing to the transfer. An upgrade should genuinely improve your experience—not simply move you to another property while sacrificing the features that mattered most. Our vacation was ruined, countless hours were wasted in unsuccessful correspondence, and what should have been a relaxing family holiday became one of the most disappointing hotel experiences we have ever had. I sincerely hope both hotels review their relocation and upgrade policies so that future guests do not experience the same disappointment that my family did.
4.6
Agoda24.09.29
We had a group of 2 grandparents, 5 adults, 1 baby and 1 toddler. Beach was easy to get to, everything was clean, staff was super helpful, we were off-season so not everything was as open as it is during the summer, but still great. Had a good time, while food side of things was more 3.5/5 for taste, price wise not bad ( all inclusive buffets and hotel restaurants). I'd say a solid 4.7/5 experience. Would recommend.
4.8
Agoda24.06.10
Ottima struttura. personale qualificato e ottima pulizia.
3.2
Agoda22.06.28
We stayed at the Hotel Montenegro on 14th June for a 4 night stay. The hotel was in a good location and right on the beach. staff were pleasant and helpful. There were a few points I would like to mention, there were no ironing facilities, and there were no mini shampoo or hair conditioners and when I enquired If there were any I was given shower gel. Also the breakfast could have had a better variety of fruit, there was the basics but other hotels i have visited that I have visited based on the same specification had a lot more choice such as fresh melon, pineapple kiwi etc. All in all we enjoyed our stay and would recommend.
객실
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3.5/ 5
호텔 투숙객이 남긴
5개의 이용후기가 있어요.
4.0
Agoda26.08.03
The hotel was in a great location and the rooms were spacious. There was so much choice of food for breakfast I didnt know where to start. We were in room 219, on the right hand side, which was quite noisy at night till midnight from the bar on the beach and the windows closed did not make much difference. The actual bathroom tap water had a really bad drain smell which you could still smell on your hands after you dried them. We mentioned this on 3 occasions to reception staff. A housekeeping lady came to the room and put something in the floor drain but this did not stop the smell from the tap water. We did not have this resolved before we left and none of the staff left any messages or let us know what the problem was or if they would resolve it. There were also small holes in the bedsheets.
번역하기
1.0
Agoda26.08.02
A Serious Warning to Future Travelers Considering Hotel Montenegro Beach Resort or the So-Called “Upgrade” to Splendid Conference & Spa Resort I rarely write negative reviews, but after what my family and I experienced, I feel a responsibility to warn future travelers. We originally booked our stay at Hotel Montenegro Beach Resort. Before our arrival, we were informed that we would be transferred to Splendid Conference & Spa Resort, which was presented as a complimentary upgrade to a five-star hotel. Unfortunately, this was not an upgrade at all. A hotel is not judged solely by the number of stars. The overall guest experience, room quality, location, and view are what truly matter. We were placed in two dark rear-facing rooms (*** and ***) with no sea view whatsoever, despite the fact that enjoying the Adriatic Sea was one of the main reasons we chose this holiday. For several days, we spent countless hours exchanging emails and messages with both hotels instead of enjoying our vacation. We repeatedly requested sea-view rooms, but received nothing but apologies, explanations, and promises. No meaningful solution was ever provided. Calling this transfer an “upgrade” was, in our opinion, misleading. If guests lose one of the most important features they expected from their holiday, it cannot honestly be described as an upgrade. The emotional impact on my family was significant. Our long-planned summer vacation turned into frustration and disappointment. The situation became so distressing that I made the difficult decision to leave Montenegro before our holiday ended because I simply could not continue staying under those circumstances. My children remained behind to complete the vacation without me, deeply disappointed by how everything had unfolded. I appreciate the efforts of some staff members who tried to help, and I have no complaints about their politeness. However, good intentions cannot replace effective management or solve a problem that should never have been allowed to continue throughout an entire holiday. My sincere advice to future travelers is this: If you are ever offered a “complimentary upgrade” from Hotel Montenegro Beach Resort to Splendid Conference & Spa Resort, do not accept it based on the word “upgrade” alone. Request written confirmation of the exact room category, the view, and every benefit you will receive before agreeing to the transfer. An upgrade should genuinely improve your experience—not simply move you to another property while sacrificing the features that mattered most. Our vacation was ruined, countless hours were wasted in unsuccessful correspondence, and what should have been a relaxing family holiday became one of the most disappointing hotel experiences we have ever had. I sincerely hope both hotels review their relocation and upgrade policies so that future guests do not experience the same disappointment that my family did.
번역하기
4.6
Agoda24.09.29
We had a group of 2 grandparents, 5 adults, 1 baby and 1 toddler. Beach was easy to get to, everything was clean, staff was super helpful, we were off-season so not everything was as open as it is during the summer, but still great. Had a good time, while food side of things was more 3.5/5 for taste, price wise not bad ( all inclusive buffets and hotel restaurants). I'd say a solid 4.7/5 experience. Would recommend.
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4.8
Agoda24.06.10
Ottima struttura. personale qualificato e ottima pulizia.
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3.2
Agoda22.06.28
We stayed at the Hotel Montenegro on 14th June for a 4 night stay. The hotel was in a good location and right on the beach. staff were pleasant and helpful. There were a few points I would like to mention, there were no ironing facilities, and there were no mini shampoo or hair conditioners and when I enquired If there were any I was given shower gel. Also the breakfast could have had a better variety of fruit, there was the basics but other hotels i have visited that I have visited based on the same specification had a lot more choice such as fresh melon, pineapple kiwi etc. All in all we enjoyed our stay and would recommend.
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