The Sebel Byron Bay

I enjoyed my stay at The Sebel Byron Bay. I was traveling alone for a conference and the staff were so helpful. The location is also amazing.

Great location, close to restaurants, cafes and shops

Travelled with family (with seniors) from Newcastle to Byron Bay in one day, so after a long drive, we were able to check in after 9pm. After hours check in meant no actual person on stand but staff was very helpful via telecom / phone and we were able to check in quite easily and get our car parked as well. Location wise was super convenient, with lots of access to tasty resturants nearby. Space was sufficient in the 2 bedroom apartment, cleanliness was satisfactory. Dishwashing, laundry washing and bathing wash were available. Didn't get much time to spend at the hotel but definitely somewhere convenient downtown!

Generally well written suggestion review. But, real issue is the shower was dripping water at the same time as water sprouting out of bathtub tap. Waste of unnecessary amount of water.

I recently had the pleasure of staying at The Sebel, and I can confidently say it was an outstanding experience from start to finish. The accommodation itself was immaculate, spacious, and beautifully maintained. The room was thoughtfully designed, offering both comfort and functionality, with high-quality amenities that made the stay feel luxurious yet welcoming. The attention to detail in cleanliness and presentation truly stood out. What made the experience exceptional, however, was the professional customer service — especially from Marzia from Italy. Marzia went above and beyond to ensure everything was perfect throughout my stay. Her warm personality, genuine kindness, and calm professionalism created an immediate sense of comfort. She handled every request efficiently and with a smile, demonstrating true hospitality expertise. It’s rare to encounter someone who combines friendliness with such a high level of competence. Mazia is a true asset to The Sebel, and her dedication to guest satisfaction made my stay memorable. I would highly recommend this accommodation to anyone looking for comfort, quality, and exceptional service. I will definitely be returning!