게일 스트리트 모텔 앤 빌라

Clean rooms and sheets. No complains. Love the place

Fantastic, fully-equipped motel right near Busselton town center—we only wish we could stay a few more nights!

We originally booked a non-refundable, non-amendable rate. When we couldn’t travel because our visa was rejected, we reached out to the hotel. Their staff were kind enough to agree to both change the check-in date AND transfer the booking to our local relatives by changing the guest name, even though our booking was normally fixed — we truly appreciated this flexibility at first. But when Agoda contacted the hotel to arrange the changes, they completely went back on their word and refused to make any amendments at all! They gave their approval directly, only to reverse their decision the moment the formal request came through. This is extremely unprofessional, dishonest, and totally unacceptable. If you were never able to allow date or name changes in the first place, you should never have promised us that you could. Making commitments you cannot keep only causes unnecessary trouble, disappointment, and a total loss of trust. We will never stay here, never recommend this hotel to anyone, and strongly advise all future guests — do not believe their verbal promises, as they will simply backtrack later!

Walkerable distance to busselton jetty with secure parking.

Always a good night's stay at Gale Street, very comfy beds and I love the new addition of a coffee pod machine