26.10.18I thought the hotel was ok but i expected a bit better being ibis. Anyway, it was safe, I had no issues but you should have a car if you want to stay there.
26.09.13Affordable Stay with Excellent Service!
Would I recommend this hotel? - YES
Value for Money - 5/5
Very affordable and great value for money. If you don’t want to splurge too much on accommodation, I definitely recommend this hotel. It’s perfect if you’re mainly looking for a place to sleep, rest, and recharge after spending the whole day exploring Albany.
Location - 4/5
Convenient location and not too far from the CBD, making it easy to get around and explore the area.
Cleanliness - 3/5
The hotel is a little outdated and could use some updating, but it was still decent, clean, and comfortable for our stay.
Facilities - 4/5
The facilities were good and had everything we needed for a comfortable stay.
Staff - 5/5
The staff were definitely one of the highlights of our stay. We booked this hotel last minute after deciding to stay an extra night in Albany because we wanted to try a different hotel, and we’re so glad we did.
From check-in to check-out, the receptionists were all smiles, friendly, accommodating, and genuinely hospitable. Special mention to the Indian gentleman who assisted us during check-in and Mina during check-out. They both provided exceptional customer service and made us feel very welcome.
Overall:
A great choice if you’re looking for affordable and comfortable accommodation in Albany. The hotel may be a little dated, but it’s clean, convenient, reasonably priced, and the staff are fantastic. We would definitely stay here again.