비엔나 호텔

Positiv Over all nice staff. Good services with ok price like laundry, motorbikes, and island hopping. Car from and to the airport for ok price. Negativ - Bathroom smells bad. It was never fixed. - We only got one pair of slipper. It was never fixed. - Hard to get new napkins. - Hard to get new toalettpapper. - Dirty drinking glas in bathroom. - No rooftop bar during low season. - No bar at pool during low season. - No room service. - No restaurant during low season. - Hotell room not entirely cleaned. - No remote control to AC unit. - Breakfast was an hour late during the first day and only came after informing reception. - There was not really any place to eat your breakfast in you room. - The only coffee you get for breakfast if the instant coffee in your room. - No bathrobe. - No trash can in the room, only one in the bathroom. - The hotel is a bit rundown with a lot of broken things. - Hard bed to sleep in. - The hotel is on a hill. - No jam or syrup for the pancakes at breakfast. They ran out of sirup so we had to eat our pancakes dry. - Cats get in at night and roam the corridor. - You have to fill up water jug in the hallway. But for 2 days they did not change the empty water dispenser so I had to go to the second floor to get water. On the third day we had to go to bottom floor to get water because there was no water on third or second floor. - Dirty utensils to breakfast. - No elevator. - Pool is a little dirty, should be cleaned more. - Got the wrong breakfast, ordered eggs Benedict got full English breakfast. - Get only one room key. - Door room dose note close you have to force it closed.

Honestly after 2 long travel days i think we were both just relieved to finally get to the hotel. We checked in and instantly we had no water and there was a very strange smell in the room which never left. We spoke to reception about the water and they very quickly fixed it. We didn’t use the pool so we can’t say how we feel about that. We did however use the resturant where the prices are high and somehow they had every pizza apart from a plain mozzarella? Not sure how that works. We also found our bed sheets to smell a bit funny, not sure if it’s a damp smell or what.

We requested sea view but ended with diffeeent view. Then they gave us a moldy smelly room and the pillows stinks too. We need to ask the employees multiple time to replace the pillows because they smell like bad body odor. The location is great but need to improve the cleanliness