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Saigon Charm Hotel is in District 1 Saigon, just a 2 minute walk to Ben Thanh Market. Location is great, as many cafes and restaurants are within walking reach. The rooms are modern and well-priced and the staff are friendly and helpful. I enjoyed my stay there immensely. Would book there again in the future.

Hotel dirty I’m Oder non smoking room they’re give me that’s room smoke and some cigarettes on the floor bad smells wet bathroom

Omg!!!! The room is dirty even the beddings are dirty also ceiling and wall🥹🥹 reality check 🫢🫢

Omg!!!!expectation vs reality the room is dirty even the beddings🥹🥹🥹.The ceiling and the wall of the bed are dirty

The staff were friendly, but unfortunately, the hotel looked nothing like the photos shown on Agoda. When I arrived, I was told that if I did not like the room, I could request to move to their newer second branch. I decided to give the original room a chance. However, it was dirty, and there was even leftover food from previous guests in the fridge (photo attached) . I then requested to move to the second branch, hoping it would be better. Unfortunately, it was equally disappointing. My room was on the third floor, with no lift available. There was mould throughout the room, including in the bathroom (photo attached) and on the clothes rack (photo attached). The towel provided was filthy (photo attached) , and there was no proper blanket - it was just a dirty duvet cover (photo attached). The air conditioning was also leaking, and the shower had no hot water. I had to take cold showers for all three days of my stay. Would I stay here again? Absolutely not. Would I recommend it? No. Although the hotel is budget-friendly, basic cleanliness, hygiene and properly maintained facilities should still be provided. Based on my experience at both branches, these basic expectations were not met.