파빌리온 호텔

It was nice the staff was so good

We booked as a couple for a double bed and paid online on Agoda. At reception we were given a very old room with old bedding and used toilet paper was left inside the toilet. It was not the room we booked. When we went back to reception to complain, they gave us another room but said we must add R600, even though we already paid in full online. That was not fair. The second room was better, but the first experience was very disappointing and unprofessional. I would not recommend this hotel for couples.

Iyhoo since i ever travel to dbn from my youth to be an adult never experience such,my room fitted with 3 bed nt comfortable cardboard so old the bathroom arg,nxt time ill trust my instinct wanted to book Balmoral or Parade hotel but been convinced when i saw their(pavilion)ad on Facebook and TikTok ill never bo.

I love the prices, the location and the staff. I have stayed several times at this hotel and its my preferred one

I always stay at this hotel and we book a family room, this time I booked a deluxe room for our anniversary and the room was so bad it was on the old side according to the reception, there was no fridge , no mat in the bathroom, the towels were so old and worn out , it was not a happy stay 🥺😢