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AM 로지, (남아공), 남아프리카 공화국

숙박날짜 선택

성인 2명, 아동 0명 / 객실 1개

AM 로지

AM Lodge

로지2
5성급
Portion 159 Fleur De Lys, R40, /, Hoedspruit, ZA, 1380
지도

이용후기

3.9(4개)
5.0
Agoda24.05.30
Our stay at AM Lodge was nothing short of incredible! The room is beautiful, relaxing and has amazing views of the game park. The massages were a perfect end to our holiday and the game drives were tailored to us!
5.0
Agoda24.05.22
Great service, excellent staff, will definitely recommend it for others
3.4
Agoda25.11.30
The location of the place is great as we have stayed in most of the lodges around that area. The lodge is outdated needs some revamp and maintenance. Nothing beats investing in a great chef, we paid for food that didn’t taste good and all. We do appreciate and love that it’s owed by an African family but more could be done. Spa is beautiful to look at did t get to experience any treatment, the gym is beautifully set up withe equipment needed for every workout. Regards
2.2
Agoda24.09.08
If you are thinking of booking Amlodge I would seriously recommend that you do not. This is a 5 star price and not a 5 star experience - I would say more a 3 star at most. I paid £4000 for 5 adults to stay 3 nights and was guaranteed an exceptional experience. Firstly there is NO GAME on this game farm - the game drives are 3 hours and we saw 2 rhino and zebra, plus they forgot the blankets and we were freezing. Of the 6 game drives offered we did one evening one (and froze) and a morning one and realised it was a total waste of time. The rangers were very sweet, but if there is no game as its all been poached or was never there it is not their fault. We had 2 spa treatments included in our booking, which I had on 2 confirmation emails however they argued that this was incorrect and even though I showed them we had a ridiculous 30 minute disagreement and I had to whatsApp them confirmation twice. They then said that the complimentary treatment was a 30 minute neck massage only and wanted further payment. However as we also had a 500 Rand spa voucher this covered the extra cost - but it was a battle! The facilities are very run down, there has clearly been no money spent on this place for many years. The outside furniture is broken, and green with age with no cushions. The outside shower a nice feature to look at has 3 jets that run horizontally so you cannot use it to shower. There is no management here - the staff though lovely had clearly never been to a 5* hotel and had no idea what the guests would expect. They are absolutley running this show blind. For a 3 person lodge there was not 3 bath towels, so I had to use a hand towel as I got out of the shower, there was only 2 cups so we rotated for morning coffee. They do not refill the coffee sachets etc - its the small things like this that showed that no-one really had a hold on the guests or bookings. We were greeted by a gentlemen on reception who was either stoned or exceptionally tired, the first impression was very poor, he wandered about showing us the spa when all we wanted to do after a very long drive was go to our room. We were all slightly thrown by him, certainly he is a very poor front of house. Richard the manager tried his best, but again after the disagreement about the spa I had just about given up. If you are thinking of booking my advice is to think again - you will not get what you pay for. The cost of this venue over in south africa where the rand is so poor is astronomical - so you do expect bang for your buck - and we did not get it on any level and left feeling really disappointed and frustrated. Google the owner - its an interesting read and may explain further. With regret this lodge does not deserve anywhere near a 5* status - go to Kapama next door! and get what you pay for!
객실
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Q&A

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3.9/ 5
호텔 투숙객이 남긴
4개의 이용후기가 있어요.
3.4
Agoda25.11.30
The location of the place is great as we have stayed in most of the lodges around that area. The lodge is outdated needs some revamp and maintenance. Nothing beats investing in a great chef, we paid for food that didn’t taste good and all. We do appreciate and love that it’s owed by an African family but more could be done. Spa is beautiful to look at did t get to experience any treatment, the gym is beautifully set up withe equipment needed for every workout. Regards
번역하기
2.2
Agoda24.09.08
If you are thinking of booking Amlodge I would seriously recommend that you do not. This is a 5 star price and not a 5 star experience - I would say more a 3 star at most. I paid £4000 for 5 adults to stay 3 nights and was guaranteed an exceptional experience. Firstly there is NO GAME on this game farm - the game drives are 3 hours and we saw 2 rhino and zebra, plus they forgot the blankets and we were freezing. Of the 6 game drives offered we did one evening one (and froze) and a morning one and realised it was a total waste of time. The rangers were very sweet, but if there is no game as its all been poached or was never there it is not their fault. We had 2 spa treatments included in our booking, which I had on 2 confirmation emails however they argued that this was incorrect and even though I showed them we had a ridiculous 30 minute disagreement and I had to whatsApp them confirmation twice. They then said that the complimentary treatment was a 30 minute neck massage only and wanted further payment. However as we also had a 500 Rand spa voucher this covered the extra cost - but it was a battle! The facilities are very run down, there has clearly been no money spent on this place for many years. The outside furniture is broken, and green with age with no cushions. The outside shower a nice feature to look at has 3 jets that run horizontally so you cannot use it to shower. There is no management here - the staff though lovely had clearly never been to a 5* hotel and had no idea what the guests would expect. They are absolutley running this show blind. For a 3 person lodge there was not 3 bath towels, so I had to use a hand towel as I got out of the shower, there was only 2 cups so we rotated for morning coffee. They do not refill the coffee sachets etc - its the small things like this that showed that no-one really had a hold on the guests or bookings. We were greeted by a gentlemen on reception who was either stoned or exceptionally tired, the first impression was very poor, he wandered about showing us the spa when all we wanted to do after a very long drive was go to our room. We were all slightly thrown by him, certainly he is a very poor front of house. Richard the manager tried his best, but again after the disagreement about the spa I had just about given up. If you are thinking of booking my advice is to think again - you will not get what you pay for. The cost of this venue over in south africa where the rand is so poor is astronomical - so you do expect bang for your buck - and we did not get it on any level and left feeling really disappointed and frustrated. Google the owner - its an interesting read and may explain further. With regret this lodge does not deserve anywhere near a 5* status - go to Kapama next door! and get what you pay for!
번역하기
5.0
Agoda24.05.30
Our stay at AM Lodge was nothing short of incredible! The room is beautiful, relaxing and has amazing views of the game park. The massages were a perfect end to our holiday and the game drives were tailored to us!
번역하기
5.0
Agoda24.05.22
Great service, excellent staff, will definitely recommend it for others
번역하기

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숙소 소개

AM 로지에서 숙박하며 후드스프루트의 아름다움을 즐겨보세요. 투숙객이 편안함과 편리함을 느낄 수 있도록 다양한 서비스 및 편의 시설을 제공하고 있습니다. Wi-Fi (무료/전 객실), 24시간 경비 서비스, 일일 청소 서비스, 난로, 세탁실 등을 쉽게 이용할 수 있습니다. 객실은 아늑하게 디자인되어 있으며, 일부 객실에서는 편안한 투숙을 위한 평면 TV, 리넨, 거울, 타월, 무선 인터넷 등을 이용할 수 있습니다. 긴 하루를 보낸 후 온수 욕조, 피트니스센터, 사우나, 온천, 골프장(3km 이내) 등을 통해 휴식을 취해보시기 바랍니다. AM 로지의 신뢰할 수 있는 서비스와 전문적인 직원들은 투숙객의 니즈를 충족시켜 드립니다.

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