26.09.26Great location in old town. Style of hotel was unique, staff helpful.
26.09.06Cute hotel. Very cool ambience.
26.06.04The facility was small, dated and bare basic. Even the TV was about useless as no instructions on how to get something to watch on it. Even the elevator was unbelievably slow. Grandma could take the stairs faster. Don’t look for help - you’ll be disappointed.
26.05.22Main elevator was sketchy. Front desk staff was not even interested in doing the basics (Had to ask for my license back after photo copying) Location is good for covering ground in Old SJ. Most places are for tourists. I would not stay again I consider service (especially check in ) a big part of the nightly rate.
26.03.16We stayed at the Casablanca Hotel for two nights and had a great experience. The hotel has a very eclectic, boutique feel that makes it stand out from typical hotels!
The staff were friendly and helpful throughout our stay, and the room was comfortable and nicely appointed. The location is excellent - very close to shops, restaurants, and the waterfront, making it easy to explore the area on foot.
A big plus was that the hotel offers secure luggage storage, which allowed us to drop off our bags and explore the area before check-in.
As another bonus, it was a short elevator ride to the cozy rooftop lounge spaces, which included Jacuzzi and stone tubs!
Overall, we would definitely recommend staying here when visiting San Juan.