노스레이크 로지 앤 빌라

Great experience

Was told at check-in that I was being charged a refundable $100 deposit on a recorded conversation tv, as there is no live person on property. I was charged a fee of $60 for resort/taxes that there was no mention of at the time of checking in. On my third party website it clearly states I paid taxes and fee’s already. There should be more transparency with this. There is no easy way to contact the property along with no working phone number. Sincerely frustrated, Dave

I never write reviews but when your credit card is charged a couple hundred dollars 10 days after your stay on a Sunday. With no explanation or receipt. That’s not ok. 2 people lightly using an entire upper and lower level with no additional guests and no cooking or even making coffee in the place. Did not even turn the TV on. We’re mostly out enjoying the lake and town. Having to continue calling to get answers and tracking staff down over multiple days is unacceptable. They finally refunded our money but what a hassle. Staying in a hotel next time!

place is always clean. check in/out is super fast, no matter what time of day.

Positives: Nice place. Comfortable bed. Shower worked great. Convenient walking distance for meeting at The Tahoe School. No parking problems. Price was good (booked online) Negatives: No onsite staff that I could see. Front desk staff is remote and communicates via TV and phone in the "office". Answer the phone when it rings but no sign or instruction to do so. Almost comical as I half-expected someone on the other end to tell me to follow a trail to the next phone. $40 "resort fee" for internet access.