The Post Hotel & Spa

I just loved this hotel from the location beside the river, a walk across the bridge to town, the afternoon tea, the rooms full of character and the great hotel service. I didn't want to leave

The staff here is super helpful and pleasant. We had some issues with our room and the staff was very responsive to our concerns. The restaurant is very good but also very expensive. Overall, I’m not sure I would stay again as I’m not sure it’s worth the price. The convenience of having in house spa may override that for some. There are some surprisingly good places to eat and stay around Lake Louise.

Nice hotel, room not quite up to our expectations (with regards to the high price) but ok and clean. Comfy beds. We would recommend it, even though we did have some problems with the noise of the trains (all night)! Ask for a room on the other side, away from the railway noise.

The Post hotel is one of the nicest I’ve been to! The facilities are not only beautiful, but the staff was incredibly kind and helpful. Their shuttle service to Lake Louise was wonderful, and we loved their hot tub and spa. The location is a short 5 minute walk to Samson Mall, perfect location for our day tour and allowed us to avoid many headaches! Would absolutely recommend, and will hopefully be back one day! Thank you to all of the wonderful staff who made our stay warm and memorable.

Check-in started at 4:00 PM, and I checked in around 4:10 PM. When I went to the room, it faced the parking lot, so I asked to change it. They told me they couldn't because the very last room had just been given out. It was frustrating because I knew there were still non-parking-view rooms available at the exact time I was checking in. It seems you specifically need to request your preferred view during check-in. Since it was peak season, I paid a higher rate than usual, and given that the price was much steeper than other accommodations I stayed at, it felt like a complete waste of both time and money to sit in a stuffy room looking at a parking lot. On the positive side, the pool and spa were great. If you plan to head out early in the morning to Lake Louise or nearby lakes, the location is convenient and worth considering. Otherwise, I wouldn't stay here again.