팰리스 리조트

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The view was AMAZING! Honestly favorite part of the room. Room was not the cleanest, had like a weird smell. But I made the best of it for the days I was there. The kitchen was spacious with fridge, ect. But the utensil were extremely dirty. The rags in the kitchen had hair on it so that was left UNTOUCHED for the duration of my trip. The room itself had some things that need to be updated and feel more homey. Our biggest issue was that the floor will get built up with condensation and be extremely wet, we called for maintenance and was told nothing can’t be done, we were slipping and sliding for a while. While that was happening with the floor even the couch, pull out bed felt damp. Overall, the resort needs a little TLC, the pool was nice and the waterpark was nice only thing is you only get 2 passes daily and will have to pay $5 extra for others.

The Palace resort was very nice.

I wish the rooms had a bigger shower head. I can't complain other than that.

You're basically paying for the proximity to the beach. The check in staff did not seem enthused at all to help. EVERYTHING is old and broken down. The on-site restaurant was closed for reconstruction. The fountain in the lobby looked run down and was off the whole time. It smells musty a and moldy. The room was terrible and smelly, so much so that we stopped by the nearest Dollar General to grab Febreze fabric spray, glade scent releases, tiny space air freshener, and toilet tank cleaner. There was mold in one of the bathrooms but when brought up to the head of cleaning the excuse was "the room needs renovated but it's always booked". I was not offered another room because it was "all booked up". The beds were so terrible; the queen bed was so bad and sunk down when we both my husband and I sat on it that we decided to sleep on thr sofa sleeper the whole time there. Apparently people live here too. There is no house keeping daily, if you need fresh towels or sheets you need to ask. When the floor got dirty with sand they bring you a broom to clean it yourself. Even though there's a water park advertised it's not really at the hotel it's at ANOTHER hotel and they just give you passes to go there, but only two and $5 per extra. This was by far the worst hotel I have ever been at. Please do NOT go! It did not feel like a getaway. Save your money and go somewhere nicer or book an Air BNB.