듀크 아르메네아스카 스위트 바이 올라라!

Et hotel uden reception, hvilket var lidt udfordrende da jeg ankom til hotellet kl.03:35. Men på hoveddøren var der en QR kode som var nem at anvende og jeg kom med det samme i online kontakt med en service desk som var ualmindelig hurtig til at hjælpe og meget serviceminded. På et tidspunkt ændrede mit hotel rum geografisk placering fra Bukarest til Barcelona og jeg kunne ikke benytte swipe funktionen på min mobil til at komme ind i hverken receptionen eller videre til mit værelse. Igen hjalp service dealen mig hurtigt. Plus andre ting som ikke fungerede. Men altid super hurtig og imødekommende hjælp. Derfor fire stjerne. Uden den hurtige hjælp og støtte havde hotellet fået en stjerne.

There is nobody at the reception desk. The online application didn't work. I had to call the help line 5 times until somebody answered (the first four times the message said that there are no agents available). The code for the room didn't work at the door in the loby; so I had to call again several time and they gave me the generic code; that is a safety issue. Tere is no phone in the room; so guests can't call for help if needed and since the front desk door is loked the police can not enter the hotel in case of emergency. They give clean towels only after five days and there is nowere shown that; so, I had to use the towels I left on the floor. The front sliding door was broken and twice during my 10 days stay. Despite the fact that the hotel is in Romania, the receptionist who answered the phone doesn't speak Romanian, only english and spanish. This was the worst hospitability exparience I had in sixty years.

A good place to stay if you require just a room to sleep in with a private toilet. Very central location close to Romania’s famous old town. Nothing sophisticated… No special amenities or services. The staff will provide you with instructions to access the hotel and your room digitally, since the front desk does not operate 24/7. If you’re looking for a place to sleep and take a shower and spend your entire day exploring the country, this hotel would make a good and an affordable choice.

Room was clean, air con did not work very well. No reception which was a problem for a 4am check in, oterwise ok

Luftkonditionering kunde vara effektivare. Annars bra.