골든 샌즈 10

Unfortunately, the apartment did not meet our expectations, especially for a family with young children. When we first arrived, the apartment was very dirty. The bedding was stained and unclean, the floors were dirty, and there was hair in different areas of the apartment. We asked the staff to replace the bedding and clean the apartment, and they responded quickly. The bathrooms were also not properly cleaned, and the toilet in the master bathroom was not working when we arrived. We reported it, and the staff fixed it. The iron provided was very old and did not work properly. I requested a replacement, but the second iron was also an old type without a proper steam function. On the positive side, the staff were friendly, cooperative, and responded quickly whenever we requested something. I appreciate their good attitude and service. However, the apartment itself was below my expectations. Cleanliness should be much better, and the apartment should be properly prepared and equipped before a family checks in.

I had a wonderful stay at Golden Sands 10 Hotel Apartments. From the moment I arrived, I felt welcomed by the warm and friendly staff. The hotel is clean, comfortable, and well-maintained, making it a great place to stay. A special thank you to the manager, Ms. Cathy Canua, for being so kind, approachable, sweet, and incredibly accommodating. She went above and beyond to make sure everything was perfect, and her genuine care for guests truly stands out. I would also like to recognize Esther from the reception for her excellent customer service. She was always welcoming, helpful, and professional. In fact, all of the staff were amazing—always friendly, attentive, and ready to assist with a smile. Thank you to everyone at Golden Sands 10 Hotel Apartments for making my stay so enjoyable. I highly recommend this hotel to anyone looking for outstanding hospitality, and I look forward to staying here again in the future!