Palmers Lodge Swiss Cottage

There is a huge difference between 12 and 18 beds rooms. I spent 2 nights in 18 and it was bad - the guests are not always pleasant, beds are old and no showers in the room. In 12-bed is just perfect- a lot of privacy, showers and better beds

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The stay was good except for one thing the coffee machine was broken at breakfast and you could only get black coffee which wasn’t ideal considering paying full price for breakfast

I think the guy on the night shift was British, and he was downright rude. English isn't my first language, but I graduated here and everyone else understands me just fine. But when I was trying to use the snack machine, he told me to do something I’d already tried. I told him that, and he just went, "I can't understand what you're saying." Excuse me? Literally everyone except him gets my English. When he finally checked the machine, it turned out it actually wasn't working properly, but he didn't even bother to apologize.  Then, when I asked about the noise coming from the automatic stuff on the door, he just bluntly muttered, "Sensor." When I asked what he meant, he explained it with so much condescension, like he was doing me a massive favour. Honestly, he looked like he hated being at work, so letting him go so he can have a good rest seems like a win-win for everyone. I don't mean to drag his job or his looks, but he shouldn't be acting so high and mighty just because he's a native speaker. It's just pathetic.

This time triggered my clasphopbia I could not sit straight n first time felt grave feeling of being in a casket. Dud not even stay my full stay