포춘 펄 호텔

The hotel is in a good location and offers reasonable value for money. However, the staff are not friendly at all, and their attitude toward guests is disappointing. This is not my first stay here, and unfortunately, I have experienced the same poor customer service on multiple occasions. It seems to be a general issue among the staff rather than an isolated incident. The location and price are good, but the customer service definitely needs significant improvement.