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I have spent a good time in Barcelo Resort facilities. Rooms are a little old, but the cleanliness of the place and social area compensates the age of the rooms. There was a bad experience that I faced with my booking through Agoda. Their web site didn’t take my family group members, even though I had specified clearly it while booking. Hence, when I was doing the check in the hotel receptionist told me that only one person was having breakfast including with the room. I have tried to solve it calling to Agoda and also talking with the hotel. But, they didn’t solve the issues even though Agoda was the only responsible of this situation.

Good place. Facilities can still be improved.

Family resort. Nice location. Great staff (mainly chef Rajesh and pool guard Sumith)

I got scammed by Agoda, booked 2 rooms for 2 adults and 2 kids above 12 yrs. The max capacity per room is 2 adults, so my options/booking should accommodate my family. However, the hotel charges me extra claiming it’s Agoda problem and this is not my only case, it happened 8 times before. So whoever reading this, pls be careful. Regarding the hotel, it’s not my first stay, but this time I am really disappointed. Bad service, and cheap servings for dinner and breakfast. It’s not worth the money I paid for.

Nice beach view. Hotel below average.