머큐어 호텔

الفندق جدا نظيف والمواقف متوفرة برسوم بسيط، يبعد عن وسط المدينة مشي قريب ١٠ دقايق تقريبا حجم الغرف متوسطة ليس كبيرة ولا ضيقة

I am not satisfied with their services. Not good value for the money. Tje reception is not welcoming. There was a difference between my booking confirmation and their system. I booked the hotel for myself, my wife and my 5 years old son. When I reached hotel, the lady at reception told us that my son is not in the list. This was not welcoming. Although in their website, and via Agoda I read that the children up to 11 years old can stay free. It was mentioned that tje breakfast is included but since my son was not in their system we hesitated to take him with us for breakfast. The receptionest told ua that we should have told the hotel that our son is with us beforehand so they could take care of a bed for him. We told her that we have a booking confirmation from Agoda that specifically the age of my son is included. She showed the system that it was two adults only. We are not happy with the hotel and with our booking via Agoda too. It cost us around *** for the poor amenities and no service at all. Our son did not have a good time at all. On top of that the fridge in the room was also out of order. Not recommended!

Bathroom amenities should be provided, which was not given in room. It should not be asked.

We went there and then fire alarm rang!!!! But they said nothing to be worry about and another morning about 9am when we came back from breakfast someone knocked the door and open into our room, I went to reception was no one take any responsibility for it and then again some woman as a room keeper open our door again it's sooooo rude and glad we only book for 1 night. I was such a bad experience stayed there

Staff are rude