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Bumas Hotel, Sanur — Review I have been to the Bumas many times before and always had a very enjoyable time. There are lots of good things about the Bumas Hotel, and for me particularly, it has a long pool — in fact it's got two pools, one of which is very good for swimming. The staff are excellent, and it's excellent value for money at around 50 New Zealand dollars (possibly a bit more) per night, including breakfast. The breakfast is basic but does the job without issue. On this occasion I stayed for just under two weeks, and I had an utterly horrible experience. I need to make very clear this is nothing to do with the hotel, the staff, the cleanliness, or some of the people staying there. The Bumas attracts long-stayers, and that's because it's good value and well located — as a good hotel should, and I understand that. The problem I found with long-stayers is that they have little regard for anyone else. Many of them are friends who come back year after year, and from watching and experiencing their conduct, the incivility and lack of respect for others, it really did feel like a commune for those people and those people only. One example: I was lying on my own, nowhere near anyone else — the nearest person was over ten metres away easily — and I was watching a work video, three or four clips of 1.30 minutes each . I was asked to put my headphones on. I was very surprised by this, as there was no one else by the pool besides one other person, whom I was nowhere near. The video was about respect and dignity in the workplace — ironically it wasn't offensive, it wasn't loud, and it was played at medium volume on my phone. Certainly would of been extremely difficult to hear from such a distance ! Yet it was apparently fine for other people to laugh, shout, scream, and have video chats without that presenting any problem. Or request to where headphones x I usually do but as the videos where so short, in offensive and unable to be heard be others due to the proximity I did not feel necessary. As a woman on my own, I felt very isolated, and honestly quite intimidated and bullied. Another example: my room was sandwiched between two families who would shout across to each other, including standing on my balcony to talk and walking across it while I was sitting there I felt very invisible. There was an absolute lack of general courtesy throughout my stay, with various people saying things like “well, we've come here every year for the last decade plus” — as if that gives them an automatic right to treat the place as their own, they refer to the bed as “ their “ bed The hotel is for everyone, and management should step up to ensure that shorter-term guests aren't left feeling intimidated by this kind of behaviour. A further example: I was lying under a tree, lying on my front, reading a book around 10am, with no one else about, and had pulled the back of my swimming costume down so I wouldn't get white strap marks. At no point was any part of my body exposed, yet a group of Dutch guests complained — despite plenty of other people lying in the same position sunbathing on their backs. I felt very bullied by this as it was a gang mentality. I was not affecting anyone it felt that they were trying to get me to leave … whilst I wanted to I refuse to give in to intimidation. As a 54-year-old woman, it's genuinely difficult for me to feel bullied and intimidated, and given the profession I have unfortunately that's exactly how this made me feel. I'm very disappointed, and I hope the Bumas can find a way to manage long-term guests taking over the hotel while still keeping that loyal business, and also making sure new guests have a positive experience. The people I encountered were rude and disrespectful … not all ! Those outside the clique were lovely. This was the end of a five-month trip — I travel every year, and I never have issues with civility or politeness; in fact, I usually make lovely new friends along the way. In my opin

Bumas Hotel, Sanur — Review I have been to the Bumas many times before and always had a very enjoyable time. There are lots of good things about the Bumas Hotel, and for me particularly, it has a long pool — in fact it's got two pools, one of which is very good for swimming. The staff are excellent, and it's excellent value for money at around 50 New Zealand dollars (possibly a bit more) per night, including breakfast. The breakfast is basic but does the job without issue. On this occasion I stayed for just under two weeks, and I had an utterly horrible experience. I need to make very clear this is nothing to do with the hotel, the staff, the cleanliness, or some of the people staying there. The Bumas attracts long-stayers, and that's because it's good value and well located — as a good hotel should, and I understand that. The problem I found with long-stayers is that they have little regard for anyone else. Many of them are friends who come back year after year, and from watching and experiencing their conduct, the incivility and lack of respect for others, it really did feel like a commune for those people and those people only. One example: I was lying on my own, nowhere near anyone else — the nearest person was over ten metres away easily — and I was watching a work video, three or four clips of 1.30 minutes each . I was asked to put my headphones on. I was very surprised by this, as there was no one else by the pool besides one other person, whom I was nowhere near. The video was about respect and dignity in the workplace — ironically it wasn't offensive, it wasn't loud, and it was played at medium volume on my phone. Certainly would of been extremely difficult to hear from such a distance ! Yet it was apparently fine for other people to laugh, shout, scream, and have video chats without that presenting any problem. Or request to where headphones x I usually do but as the videos where so short, in offensive and unable to be heard be others due to the proximity I did not feel necessary. As a woman on my own, I felt very isolated, and honestly quite intimidated and bullied. Another example: my room was sandwiched between two families who would shout across to each other, including standing on my balcony to talk and walking across it while I was sitting there I felt very invisible. There was an absolute lack of general courtesy throughout my stay, with various people saying things like “well, we've come here every year for the last decade plus” — as if that gives them an automatic right to treat the place as their own, they refer to the bed as “ their “ bed The hotel is for everyone, and management should step up to ensure that shorter-term guests aren't left feeling intimidated by this kind of behaviour. A further example: I was lying under a tree, lying on my front, reading a book around 10am, with no one else about, and had pulled the back of my swimming costume down so I wouldn't get white strap marks. At no point was any part of my body exposed, yet a group of Dutch guests complained — despite plenty of other people lying in the same position sunbathing on their backs. I felt very bullied by this as it was a gang mentality. I was not affecting anyone it felt that they were trying to get me to leave … whilst I wanted to I refuse to give in to intimidation. As a 54-year-old woman, it's genuinely difficult for me to feel bullied and intimidated, and given the profession I have unfortunately that's exactly how this made me feel. I'm very disappointed, and I hope the Bumas can find a way to manage long-term guests taking over the hotel while still keeping that loyal business, and also making sure new guests have a positive experience. The people I encountered were rude and disrespectful … not all ! Those outside the clique were lovely. This was the end of a five-month trip — I travel every year, and I never have issues with civility or politeness; in fact, I usually make lovely new friends along the way. In my opin

Spacious clean, quiet and cool room. 2 good pools. Nice gardens. Close to great eating places, beach walk & Icon. Good value.

Quiet and perfect for couples

Great location and wonderful staff and lovely pool